Frequently Asked Questions

Can I return my order for a refund or exchange?

Yes you can, please read our return policy by clicking here

When will my package arrive?

All orders are shipped with a tracking number via Canada Post or Purolator. Please check your tracking number for delivery updates. Note that the processing time to fulfill the order is 3 to 4 days you will receive an email confirming the order has been shipped and we'll provide the tracking number, delivery times are out of my control once your parcel is dropped off at the postal office.

Do you take bulk/wholesale orders?

Yes, contact us at atelierardeni@gmail.com for your custom order.

If you have any questions/suggestions please contact us via email: atelierardenie@gmail.com.